Everything about Tenerife Premium Card: the island's digital platform, with 10-40% discounts at partners.
For customers
Tenerife Premium Card is Tenerife's digital platform: restaurants, spas, excursions and selected partners with 10% to 40% discounts. The QR card is your personal access key to the network.
You buy the card at tpcard.es/prezzi, receive a personal QR by email. When you arrive at a partner, you show the QR from your phone: staff scan it and apply the discount automatically.
Tourist: 3-day Card (€15), 7-day Card (€25, most popular), 14-day Card (€39). Family: 3-day Card up to 4 people (€39), 7-day Card (€69), 14-day Card (€99). Long stay: 30 days (€49), 90 days (€99), annual (€159). Canary Resident: annual (€120).
Across the network, during validity, you can use it at every partner. At the same partner the visit discount applies once per day (Tenerife/Madrid time); the same day you can still use it at other partners. If you try again the same day at the same venue, the system blocks the discount with «Discount already used today at this partner».
Yes. Once the card is saved on your phone, the QR works offline too. Ideal in areas with limited coverage.
Yes. If you have not used the card (no QR scanned) you have 14 days to request a full refund by writing to info@tpcard.es.
The resident card is for those with legal residence in the Canary Islands. NIE (foreigners) or DNI with empadronamiento certificate required.
Via WhatsApp at +34 624 615 845 (fast response) or by email at info@tpcard.es. You can also use the chatbot on any page of the site.
No. The TPCard discount only applies with an active card and QR scanned by the partner at payment. Verbal agreements without a card are not valid. Full details at tpcard.es/regole-card.
Renew at tpcard.es/prezzi or ask at the venue: many businesses are TPCard Points of Sale and can sell or renew the card at reception. Without a valid card the partner charges the list price. See tpcard.es/regole-card.
The official guide for card holders is at tpcard.es/regole-card: QR at payment, anti-fraud, renewal and point of sale.
Card rules and discounts
QR at payment, what to do if the card has expired, anti-fraud and point of sale: all in Card rules.
Every time you visit a partner and show your QR you earn 10 points. You also earn 1 point per euro spent, 50 welcome points on activation and 25 points for each friend who buys with your referral code.
No. All customers with an active card access ALL partner discounts (10-40%) from day one, regardless of level. Levels give extra perks, not different discounts.
Bronze (0-199 pt): access to all discounts. Silver (200-499 pt): free welcome drink at a selected partner. Gold (500-999 pt): priority WhatsApp support (4h). Platinum (1000+ pt): early access to offers + exclusive events.
Automatically. By accumulating enough points you level up without doing anything. With 20 visits, for example, you reach Silver.
From 200 points (Silver level) you can enjoy a free welcome drink at selected partners. It is our way of rewarding your loyalty.
In your personal area at tpcard.es/mioaccount. There you find points, current level, active benefits and how much is left to the next level.
For partners and businesses
Joining the TPCard network is 100% free. No joining fee or fixed cost. You decide the discount to offer customers.
You decide the total discount you offer (between 10% and 40%). Part covers the platform. Details are customised to your business. Contact us on WhatsApp at +34 624 615 845.
From the partner panel (tpcard.es/partner) you can scan the customer's QR with your phone. The system records the visit automatically.
They are optional: Silver (€125/year), Gold (€250/year) and Premium (€390/year). They offer greater visibility: priority position in the Trip Planner, badge, banner and dedicated support.
Your venue appears on the interactive map, in the activities section by category and in the Trip Planner. Paid plans get priority.
It is the dashboard at tpcard.es/partner where you see visit statistics, QR scans, reviews and manage your profile.
It is the tool customers use to plan their trip to Tenerife. Your venue appears as a suggestion on the route. Partners with a paid plan get automatic priority.
No. Every discount must go through the official system with QR scan before payment. If the customer returns without a valid card, the correct solution is to sell or renew the card (TPCard Point of Sale), not an off-system discount. Full protocol at tpcard.es/protocollo-partner.
Fill in the registration form on the business page. We contact you within 24 hours. You can also write to us on WhatsApp.
General
Yes. Payments go through Stripe, the world's most secure payment platform. Your data is protected with SSL encryption.
The platform is available in 5 languages: Italian, Spanish, English, German and French.
No. TPCard works as a web app directly in the browser. You can save it to your phone home screen for quick access.
Across the whole island: Costa Adeje, Los Cristianos, Playa de las Américas, Puerto de la Cruz, La Laguna, Santa Cruz, El Médano, Los Gigantes and many other areas.
Legal and privacy
The controller is Tenerife Premium Card, based in Tenerife, Canary Islands, Spain. Email: info@tpcard.es.
Data is used exclusively to manage your account, process payments and improve the user experience. It is not shared with third parties without explicit consent.
You have the right of access, rectification, erasure, objection and portability. You can exercise them by writing to info@tpcard.es with subject "GDPR Rights".
If you have not used the card (no QR scanned) you can request a full refund within 14 days of purchase. After that period, or if the card has already been used, no refunds are available. Request: info@tpcard.es.
Terms are governed by Spanish law. In case of dispute, the parties submit to the courts of Santa Cruz de Tenerife.
The full Terms and Conditions are at tpcard.es/termini and the Privacy Policy at tpcard.es/privacy.